"The true promise of a connected society is enabling our dormant potential for empathy."
- Things a Little Bird Told Me, page xv
"…this is the core of entrepreneurship – being the person who makes something happen for yourself."- Things a Little Bird Told Me, page 11
Prior to working at Google, Stone had never applied for a “real job” before. He had always been an entrepreneur, working on self-directed projects. He attributes this gumption to his childhood experiences with creative projects. He tells the story about a family friend who was an electrician and how he considered his basement to be a laboratory. He dreamed up all sorts of interesting things to build and create during this time. This carried over into his adult life as he continues to dream up things to create using technology.
He suggests that a useful exercise with any problem or idea is to visualize what you want to see happen for yourself over the next two years. “The goal isn’t to solve anything. If you take an idea and just hold it in your head, you unconsciously start to do things that advance you toward that goal.” Stone is not the first person to suggest the powers of visualization in goal setting, but I do like his take on it – that the practice is what helps you to manufacture your own opportunities. In essence it builds confidence. Furthermore, this confidence helps you seize opportunities or create your own so that you can achieve what you desire.
"Think about the question ‘How was your day?’ The answer is almost always ‘Fine.’ But putting constraints on the question – ‘How was your lunch with Steve’ – yields a much more interesting answer."- Things a Little Bird Told Me, page 56
I first came across the idea of limitations being a good thing in Todd Henry’s The Accidental Creative and I thought it was interesting that this idea is reaffirmed by Stone. He gives numerous examples of how limitations have inspired memorable creativity. For instance, “When Harrison Ford was shooting Raiders of the Lost Ark, three months of filming in Tunisia gave the actor a terrible case of the runs. When it came time to shoot a long, drawn-out sword battle, Ford desperate to call it a day, suggested he simply pull out his pistol and shoot the guy. This improvised solution became one of the movie’s best, funniest and most iconic scenes.”
Stone goes on to say that the concept of limitations or constraints is what led to the infamous 140 characters of a Tweet. It was meant to be a creative challenge to Twitter users in their acts of self expression. He encourages readers to think about what limits they can places on themselves or their projects to increase creativity.
"In fact, [failure] was a critical component of growth. By sharing it with our users, we were showing our ultimate confidence in ourselves and our success. We weren’t quitting, and we hoped our faith would inspire others."- Things a Little Bird Told Me, page 97
Anyone who used Twitter in the early days probably has memories of the Twitter fail whale – an ominous graphic and error message that seemed to appear anytime you had something clever to say. This was a significant problem with the Twitter platform. They were especially motivated to make it more stable leading up to the 2008 presidential election. For the Twitter team, Stone shared, it was a particular point of pride and passion when they realized the influence and the possible role that Twitter could play in a large societal conversation. Luckily, Twitter exceeded and sustained its normal capacity on that historic night.
While the error messages and fail whale were annoying for users, many people during that time rallied around the Twitter team to encourage their work. Stone says that this played a significant role in their ability to push forward and innovate. In many ways, I think this story is an example of the power of authenticity and transparency. It’s not something we see often in the corporate setting. But when a company models this for their community they foster even more loyalty.
Stone’s story of persistence, creativity and innovation is inspiring. But I was most inspired by his nature and humanity. He sees that there is more to life than just the day to day and the projects we work on – that there is a bigger, brighter possibility to change the world for the better.
Biz Stone was born in Boston, Massachusetts in 1974. For the past decade, Stone has been developing large scale projects that facilitate the open exchange of information. He is the Co-founder of Twitter, Inc and advisor to several technology startups. Recruited by Google in the early 2000’s, Stone met and collaborated with Evan Williams–the pair would later exit the search company to work on their own startup. Twitter was founded in 2007. Stone has been recognized by Time Magazine as one of the most influential persons in the world. He lives in Northern California with his wife, Livia.
