"Those who strive to be competent in all areas become the least effective leaders overall."
- Strengths Based Leadership, page 8
"You are a leader only if others follow. Leaders are only as strong as the connections they make with each person in their constituency, whether they have one follower or one million."- Strengths Based Leadership, page 79
One way that leaders connect with their followers is by understanding and attending to followers’ needs. Rath and Conchie posit that there are four primary, ever-present needs on which leaders should focus. These primary needs were identified through a formal study conducted by Gallup from 2005 to 2008. The study was designed to uncover what the average person (as opposed to “experts” in the field of leadership studies) feels great leaders contribute to their life.
It turns out that what followers value most in a leader is the leaders’ ability to address the need for:
1. Trust – strong leaders can establish, maintain and, when necessary, restore trust
2. Compassion – strong leaders show compassion towards their followers
3. Stability – strong leaders create and restore stability for their followers
4. Hope – strong leaders instill hope for the future
Although there might be additional needs based on context, according to what the Gallup research tells us, I will be on firm footing with my followers if I figure out ways to apply my strengths to supporting those needed within my organization.
"According to our latest research, the 34 StrengthsFinder themes naturally cluster into these four domains of leadership strength based on a statistical factor analysis and a clinical evaluation by Gallup’s top scientists."- Strengths Based Leadership, page 24
Based on analysis of decades of research findings, The Gallup Organization has identified 34 strength themes. Taking knowledge of all 34 themes and endeavoring to apply that knowledge to leadership can be overwhelming. Luckily, Gallup found that the themes naturally cluster into what they are calling “the four domains of leadership strength.” The four domains of leadership strength and the strength themes associated with each are as follows:
Executing – The strengths in this domain are focused on making things happen.
Strengths: Achiever, Arranger, Belief, Consistency, Deliberative, Discipline, Focus, Responsibility, and Restorative
Influencing – This cluster is all about helping teams reach a broader audience by selling the team’s ideas inside and outside the organization.
Strengths: Activator, Command, Communication, Competitions, Maximizer, Self-Assurance, Significance, and Woo.
Relationship Building – This cluster is focused on holding teams together.
Strengths: Adaptability, Developer, Connectedness, Empathy, Harmony, Includer, Individualization, Positivity, and Relator.
Strategic Thinking – These strengths are centered on what “could be,” creating a vision of the future and helping a team stay focused on that future.
Strengths: Analytical, Context, Futuristic, Ideation, Input, Intellection, Learner, and Strategic.
My strengths fall predominately into the Relationship Building domain. It follows, then, that I would best serve the people I lead by applying my relationship building strengths to the four primary needs of trust, compassion, stability and hope. I can easily come up with ways to do this for the first two domains, trust and compassion, but the remaining two, stability and hope, are more of a challenge.
"You are aware of the boundaries and borders created by organizational structure, but you treat them as seamless and fluid. Use your Connectedness talents to break down silos that prevent shared knowledge across industry, functional and hierarchical divisions within or between organizations. Encourage different groups to work together for their shared goals."- Strengths Based Leadership, page 141
For each of the 34 strength themes described in Strengths Based Leadership, Rath and Conchie provide two or three general suggestions of ways to apply the strength to meet each of the four primary needs of followers. This GEM’s introductory quote is one of the suggestions from the “Create Hope” section of Connectedness (which is one of my Relationship Building strength themes.) As you can see, it is fairly general. It is up to me to come up with ways to apply the advice in the areas of my life where I choose to show up as a leader.
So, for example, I could step forward as a leader within my organization to create a vehicle for internal corporate communication, bringing together people from various parts of the company as regular contributors. To create a sense of hope, I could have the writers focus on conveying information and news that conveys opportunity and potential success.
Under the heading of “Provide Stability” for the Connectedness strength, Rath and Conchie write, “People feel safe when they are surrounded by what is comfortably familiar.” So, if I wanted to use Connectedness to provide a sense of stability, I could call people from my organization together for informal book discussions. Gathering with colleagues who are sharing similar experiences (e.g. working for a company that is struggling) will provide a sense of comfort and a modicum of stability.
What are your strengths and how can you use them to foster trust, compassion, stability and hope?
A renowned leadership consultant, Gallup’s Barry Conchie is sought after by CEOs around the world to assist in aligning business and talent strategies that drive performance. An expert in executive assessment, team diagnostics, and succession planning, he brings objective measurement and insight to these important leadership areas.
